Reference

How S Baazi Handles Your Personal Information

Your account data stays with us — not shared, not sold. This policy covers what we collect when you use S Baazi, how we store it, and what you can do about it. Access depends on your local law and eligible regions.

Account data protectedbKash, Nagad, Rocket payment data handled securelyContact us to request changesBangladesh-focused data practices

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What We Collect and Why

S Baazi Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with S Baazi, we collect the details you provide during registration — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect device and session data automatically: your IP address, browser type,

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and pages visited. This helps us keep your account secure and show you content relevant to your region. Payment transaction records are retained to process deposits and withdrawals and to meet our obligations under applicable law. We do not sell your personal data to third parties.
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Cookies and similar tools track session activity so you stay logged in and so we can improve how the platform works. You can adjust cookie preferences in your browser settings at any time. Data we hold is kept only as long as your account is active
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or as required by law. If you close your account, we will delete or anonymise your personal data within a reasonable period, except where retention is legally required. Availability of our services depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles these requests directly. Reach out through any of the channels below and we will respond as quickly as we can. Include your registered account details so we can verify your identity before making any changes.

Team online

Live Chat

Start a chat from the S Baazi site. Available for account and data queries during support hours.

Email Support

Send your data request to our support address. Include your registered contact details for faster verification.

Help Centre

Check the Help Centre for answers on data access, account deletion, and cookie settings before contacting us.

DATA SECURITY

How We Protect What You Share

Security is built into every layer of your account. Here is how we handle the data you share with us.

Payment Data Handling

bKash, Nagad, and Rocket transaction details are encrypted in transit and at rest. We never store your mobile wallet PIN or full payment credentials on our servers.

Account Security

Your account is protected with password hashing and optional OTP verification. Suspicious login attempts trigger an automatic review before access is granted.

Cookie Controls

We use session and analytics cookies. You can review and adjust these in your browser settings. Disabling analytics cookies does not affect your ability to log in or play.

Data Retention and Deletion

Active account data is kept while your account is open. Request deletion by contacting support — we process confirmed requests and remove personal data where no legal hold applies.

Privacy Questions Answered

Here are the questions we hear most often about how S Baazi handles personal data.

We collect your name, contact details, and the payment method you register with — bKash, Nagad, or Rocket. Device and session data is also collected automatically when you log in.

We do not sell your data. We may share it with payment processors like bKash, Nagad, and Rocket to complete transactions, and with service providers who help us operate the platform under strict data agreements.

Contact our support team via live chat or email with your registered account details. We will verify your identity and provide a summary of the data we hold on your account.

Yes. Submit a deletion request through support. We will remove your personal data once your identity is confirmed, except where we are required by law to retain certain records.

We delete or anonymise personal data within a reasonable period after account closure. Transaction records may be retained longer where required by applicable law in your region.

No. We store transaction references and amounts for account records, but your mobile wallet PIN and full payment credentials are never stored on our servers.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoS Baazi Glossary InfoFAQ

How S Baazi Handles Your Personal Information

Reach Us About Your Data

Live Chat

Email Support

Help Centre

How We Protect What You Share

Payment Data Handling

Account Security

Cookie Controls

Data Retention and Deletion

Privacy Questions Answered

01 What personal data does S Baazi collect when I register?

02 Does S Baazi share my data with third parties?

03 How do I request access to my personal data?

04 Can I ask S Baazi to delete my account data?

05 How long does S Baazi keep my data after I close my account?

06 Are my bKash or Nagad payment details stored on S Baazi servers?

Privacy Policy

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