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What You Agree to When You Use S Baazi

Access to S Baazi is subject to the legal terms set out here. Whether you deposit via bKash, Nagad, or Rocket, or browse the lobby from Dhaka, these conditions govern your account and your activity on the platform.

Account EligibilityJurisdiction ConditionsbKash · Nagad · RocketPolicy Updates
S Baazi What You Agree to When You Use S Baazi
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about these terms, want to request a change to your account data, or need to raise a legal concern, our support team handles policy queries directly. Reach us through the channels below and include your registered account details so we can locate your record and respond accurately.

Live Chat Available through your account dashboard. Use this for urgent policy questions or to flag a terms dispute while you are logged in.
Email Support Send policy and data requests to our support address listed in your account settings. We aim to respond within one business day.
Account Help Centre The Help Centre inside your account covers common legal questions, account closure steps, and how to submit a formal policy request.
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

We take the security of your account and personal data seriously. Your login is protected by OTP verification on each new device, and we do not store your bKash, Nagad, or Rocket PIN at any point — those credentials stay with your wallet provider. We retain account data for as long as your account is active and for the period required under applicable law after closure. You can request a copy of the data we hold on you, ask us to correct inaccurate records, or request deletion where local law permits it. All requests go through our support team with identity verification before we act on them.

OTP Device Verification

Every new device login triggers an OTP check to your registered number. This stops unauthorised access even if your password is compromised.

Wallet PIN Not Stored

We never hold your bKash, Nagad, or Rocket PIN. Payment authentication happens entirely within your wallet app, not on our servers.

Data Retention Policy

Account records are kept while your account is open and for the legally required period after closure. You can request your data summary at any time via support.

Correction and Deletion Rights

If your account details are wrong or you want data removed, submit a request through support with your account ID. We verify identity before making any change.

Common Questions About Our Terms

These are the questions we hear most often about legal terms, account conditions, and your rights as an account holder on S Baazi.

These terms apply to anyone who opens an account or uses the S Baazi platform. Access and eligibility depend on your local law and the region you are in.

These terms do not override local law. If access is restricted in your jurisdiction, you should not use the platform. We do not grant exemptions from local legal restrictions.

Contact our support team through live chat or email with your account ID. We verify your identity first, then provide a summary of the data we hold on you.

Yes, where local law permits it. Submit a deletion request through support. We will confirm what can be removed and what must be retained under applicable legal requirements.

We notify you through your registered account contact when we make material changes. Continuing to use the platform after that notification means you accept the updated terms.

Stop using the platform and contact support to close your account. We will process the closure and confirm which version of the terms applied to your account history.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.